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Estimated delivery times posted on the BannerBuzz' website reflect products that are already printed. We offer several shipping options. When you get to checkout please make sure you choose the appropriate shipping.
Once your artwork has been approved it will go straight to production and no changes can be made.
All reprints must duplicate what was originally printed.
If our shipping carrier loses your order we will open an investigation on that package and issue a reprint with priority shipping.
If there are any errors on our part after the art work has been approved, BannerBuzz will send a replacement banner with priority shipping at no charge to the customer. We also offer a refund for the total amount. Clients must follow these steps in order to get a refund or reproduced banner. All returns must be reported within 48 hours from the delivery date.
Refunds will be issued within 48 hours if the online ticket is approved and will be processed and credited back to the original form of payment.
Be sure to convert all fonts to outlines or curves before sending the file. Please set the size of the proof in proportion to the exact size of the custom banner's order. There's no need to include bleeds in the proof, unless it is a part of the graphic. All text should be at least two inches from the edge of the banner's grommets. Acceptable formats include:
Depending on the resolution and pixels, PSD, JPEG, TIFF files gets blurry when enlarged. Thumbnail JPGs or GIFs cannot be used for large prints. If submitting these files please follow these guidelines.
Vector: Line art is scalable to any size, it never loses resolution and the image stays clean and crisp. Vector files can be submitted in any size, in proportion to your banner's size
Repeat these exact dimensions in the "special directions" space to make sure that the design and printing teams are aware of the size of the custom banner.
Printers at BannerBuzz are calibrated to print colors accurately to match the order, but in cases that they do not, we cannot be held responsible. The appearance of the thumbnail could be different on our screens and equipment compared to yours. We will not issue refunds or accept returns due to color, depth or tone. We address each of these situations on a case-by-case basis.
Starting from 360 dpi to 1440 dpi
We will accept the payment over the phone if you are not comfortable entering credit card info on site. We do recommend all orders be placed on the site so you will have access to step by step progress.
We have two offices for different company purposes.
Address all mail to: Design Print Banner LLC.
10 Treyburn Ct
Greer, SC 29650
1625 Lakes Parkway
Lawrenceville GA 30043